Retaining Customers. Empowering Teams. Growing Revenue.
I bring to the table a unique blend of Enterprise Customer Success Strategy, Scalable Learning & Development, and High Impact Multimedia Creation. I've been a part of high growth startups and tech giants like Cisco and Verizon. I build end to end enablement, onboarding, training and support programs that measurably drive product adoption, customer retention, and revenue expansion.
But here’s what makes me unique. I have the skills and experience that combine deep technical program management and leadership with professional LIVE on air broadcast media experience. I don't just build the strategy behind learning management and enablement, I’ve physically built the multimedia studios, produced the content, and delivered the training that scales global CS, Sales and Support teams while driving customer adoption and growth.
